Privacy Policy
Last Updated: May 20, 2025
Introduction
Kitten Love ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site. By accessing or using our website, you signify your consent to the terms of this Privacy Policy.
Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third parties. Here's what we collect:
Personal Information You Provide to Us
We may collect the following types of personal information when you register for an account, make a purchase, sign up for our newsletter, or otherwise interact with our website:
- Contact information (such as name, email address, mailing address, and phone number)
- Billing and payment information (such as credit card details and billing address)
- Account credentials (such as username and password)
- Profile information (such as profile pictures and preferences)
- Order history and saved items
- Communications you send to us (such as customer service inquiries and product reviews)
Information We Collect Automatically
When you visit our website, we may automatically collect certain information about your device and usage of our website, including:
- Device information (such as your IP address, browser type, operating system, and device type)
- Usage data (such as pages visited, time spent on the site, referring/exit pages, and date/time stamps)
- Location information (such as general location based on IP address)
- Cookies and similar tracking technologies (as described in our Cookies section below)
Information from Third Parties
We may receive information about you from other sources, including:
- Business partners (such as payment processors and shipping companies)
- Social media platforms (if you choose to connect your social media accounts to our services)
- Marketing and analytics providers
- Public databases
How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and fulfill your orders, including sending order confirmations and tracking information
- Create and manage your account
- Provide customer support and respond to your inquiries
- Personalize your experience and deliver content and product recommendations
- Send transactional emails, such as order confirmations and shipping notifications
- Send marketing communications, such as newsletters, promotions, and information about new products (if you have opted in)
- Improve our website, products, and services
- Conduct research and analytics to understand how our website is used
- Detect, prevent, and address fraud, security issues, and technical problems
- Comply with legal obligations and enforce our terms and policies
Information Sharing
We may share your information in the following circumstances:
Service Providers
We share information with third-party service providers who help us operate our business and deliver services to you, such as:
- Payment processors
- Shipping and fulfillment companies
- Customer service providers
- Marketing and advertising partners
- Analytics providers
- Cloud storage providers
These service providers are contractually obligated to use your information only as necessary to provide services to us.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Protection of Rights
We may disclose your information to protect and defend the rights, property, or safety of Kitten Love, our customers, or others, including enforcing our agreements and policies.
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Update
You can access and update certain information about your account by logging into your account settings.
Marketing Communications
You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any marketing email we send you.
Data Subject Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete personal information
- Delete your personal information
- Restrict or object to the processing of your personal information
- Data portability (receive your data in a structured, commonly used format)
- Withdraw your consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Due to the lack of a common interpretation of Do Not Track signals, our website does not currently respond to Do Not Track signals.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access our services within a secure environment.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@kitten-loves.com
- By phone: (123) 456-7890
- By mail: 123 Kitten Street, Cat City, 12345